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Frequently Asked Questions
What platforms does Soshable AI connect to?
Soshable AI connects Instagram, Facebook, Google Business, WhatsApp, SMS, email, and your phone system into one unified inbox. All your conversations show up in a single place so you never miss a message again.
Does the AI really match my brand voice?
Yes. Soshable AI uses brand specific knowledge base to train it for your tone, your replies, and your content. The AI mirrors your style so responses feel personal, consistent, and authentic.
Can I approve AI responses before they go out?
Absolutely. You can choose full automation or human-in-the-loop mode. The AI drafts responses, and you approve or edit them before sending. It’s fast, controlled, and always on brand.
How does Soshable AI handle social media comments?
Soshable AI lets you respond to Instagram comments, Facebook comments, and DMs automatically. You can also set up triggers that start workflows when someone comments or messages you.
How much is $25 worth of AI credits?
Credits count towards anywhere you are using AI, so depending on how you are planning to use AI, the costs will vary. For voice AI (calls), you can expect about $0.06/minute of usage. For generating text you should expect $0.10/1000 words. For generating images $0.07/images. For workflows and decision making AI Agents it varies on how many decisions you ask your agent to make across a workflow.
Can Soshable AI handle multiple clients?
Yes. Agencies can manage multiple brands inside one system. Each client gets their own voice model, inbox, and workflow setup so everything stays clean and organized.
Does this replace my social media manager?
No. It makes their job easier. Soshable AI handles repetitive replies, sorting, and prioritizing so your team can focus on strategy, creativity, and high-impact work.
Can I track my client's performance?
You can. Real time analytics show message volume, response trends, customer engagement, and workflow results. You always know what’s working and where to optimize.
Does Soshable AI work for small businesses?
It’s built for agencies, small businesses, and individuals. If you deal with customer messages, comments, and inquiries, Soshable AI helps you respond faster and stay organized
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