AI Social Media Manager that Speaks Your Brand’s Voice 24/7
Manage your messages with AI-powered customer service.
Your brand’s voice. Your brand’s values. Your brand’s personality.
Responding 24/7 on multiple social platforms.
Our Process
How your agent learns to speak
Train
Build a powerful knowledge base that becomes the brain behind your AI. Upload FAQs, product details, brand guidelines, example replies, and past conversations so the system learns exactly how you speak. The more context you give it, the smarter and more authentic your AI becomes, delivering replies that sound like a real member of your team.
Connect
Plug your AI directly into the channels you already use. Integrate Instagram, Facebook, Google Business, WhatsApp, Slack, email, and phone into one seamless inbox. This creates a unified command center where your AI can respond instantly or tee up replies for human approval, ensuring fast, accurate, and on-brand communication across every platform.
Automate
Empower the AI to work for you, not just with you. With brand-trained language models and real-time sentiment analysis, it can prioritize urgent issues, draft human-quality responses, and keep customer conversations flowing. Choose full automation or human-in-the-loop to maintain control while dramatically reducing response time.
Evolve
Your AI grows alongside your business. As you refine your messaging, expand channels, add clients, or scale operations, the system adapts automatically. Every approved reply and new piece of content strengthens its accuracy. The result is a smarter, more capable customer experience engine that stays aligned with your brand as it evolves.
Features
Free up Your Time with AI Social Engagement & Customer Service
AI Social Media Management
Let AI handle your social media conversations like a pro. With Soshable AI's built-in Conversation bot, you can automate replies on Instagram DMs, Facebook Messenger, and comment threads while routing leads directly into your CRM. Your brand voice stays consistent, and you reclaim hours of your day.
Keep Your Brands Voice
Unified Inbox Platform
Never juggle platforms again. Soshable AI lets you connect Instagram, Facebook, Google Business, WhatsApp, SMS, and email into a single inbox. That means every message, from comments and DMs to texts and calls, shows up in one place. Seamless communication without tab hopping.
Reduce Time in Inboxes
24/7 Support
Your business never sleeps, and now your support doesn't either. Soshable AI offers round-the-clock live chat, messaging, and phone support whenever your customers need it. Plus Sosha is easy to train for your needs.
Real Time Analytics
Get intelligence on your conversations and performance without guessing. Use Soshable AI's analytics dashboard to optimize replies, automate smarter workflows, and scale your customer care with confidence.
Easy to Analyze and Adapt
Smarter Support. Happier Customers. More Time Back.
We Support Your Growth
Unified Inbox Management
Seamlessly handle customer communications with smart inbox integration, automated responses, and centralized conversation.
AI Customer Service
Easily train an AI customer service agent to easily handle calls, chats, emails, and social media messages with your brand's personality.
Advanced Reporting
Access detailed analytics and performance dashboards to drive smarter decisions and scale your business with confidence.
Pricing Plans
One Simple Package That Suits Your Growth
Frequently Asked Questions
What platforms does Soshable AI connect to?
Soshable AI connects Instagram, Facebook, Google Business, WhatsApp, SMS, email, and your phone system into one unified inbox. All your conversations show up in a single place so you never miss a message again.
Does the AI really match my brand voice?
Yes. Soshable AI uses brand specific knowledge base to train it for your tone, your replies, and your content. The AI mirrors your style so responses feel personal, consistent, and authentic.
Can I approve AI responses before they go out?
Absolutely. You can choose full automation or human-in-the-loop mode. The AI drafts responses, and you approve or edit them before sending. It’s fast, controlled, and always on brand.
How does Soshable AI handle social media comments?
Soshable AI lets you respond to Instagram comments, Facebook comments, and DMs automatically. You can also set up triggers that start workflows when someone comments or messages you.
How much is $25 worth of AI credits?
Credits count towards anywhere you are using AI, so depending on how you are planning to use AI, the costs will vary. For voice AI (calls), you can expect about $0.06/minute of usage. For generating text you should expect $0.10/1000 words. For generating images $0.07/images. For workflows and decision making AI Agents it varies on how many decisions you ask your agent to make across a workflow.
Can Soshable AI handle multiple clients?
Yes. Agencies can manage multiple brands inside one system. Each client gets their own voice model, inbox, and workflow setup so everything stays clean and organized.
Does this replace my social media manager?
No. It makes their job easier. Soshable AI handles repetitive replies, sorting, and prioritizing so your team can focus on strategy, creativity, and high-impact work.
Can I track my client's performance?
You can. Real time analytics show message volume, response trends, customer engagement, and workflow results. You always know what’s working and where to optimize.
Does Soshable AI work for small businesses?
It’s built for agencies, small businesses, and individuals. If you deal with customer messages, comments, and inquiries, Soshable AI helps you respond faster and stay organized
Articles
How Conversational AI for Customer Service Helps Businesses Deliver Faster, Smarter Support
Discover how conversational AI improves customer service with faster responses, consistent support, and 24/7 availability using Soshable AI. ...more
Ai Customer Service
December 19, 2025•3 min read
Social Media Management for Small Businesses: How Soshable AI Saves Time and Keeps You Connected
Discover how small businesses use Soshable AI to manage social media, reduce workload, and never miss customer messages. ...more
Social Media Management for Small Businesses
December 18, 2025•3 min read
How an AI Customer Service Agent Transforms Support for Small Businesses
Learn what an AI customer service agent is, how it solves modern support challenges, and how Soshable AI helps businesses deliver faster, smarter, 24/7 customer support. ...more
Ai Customer Service
December 16, 2025•4 min read
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